Communicating effectively in professional situations
Enhancing oral and written communication in professional situations

Training objectives
1/ Establishing and maintaining a relationship with the audience
2/ Investigating through questioning and rephrasing
3/ Make yourself better understood by the speaker
4/ Use your body language and vocal resources to be more convincing
5/ Avoiding common mistakes and pitfalls to create effective written support for oral presentations
Conditions
Duration: 2 days
All audiences
No prerequisites
Price upon request
The rate depends on the scale of the project. To find out our list price, please refer to our General Terms and Conditions of Sales.
* Training only organised on an in-company basis.
Training overview
Identifying the challenges of effective professional communication
– The challenges of day-to-day corporate communication
– The responsibility of the sender of the message: the leakage diagram
– Framing the relationship: questions to ask yourself
Structuring effective professional writing and speaking
– Importance and urgency: time for reflection
– A few questions to help you prepare
– Different types of plan possible – The 7 C’s rule
Adopting good writing practices on a daily basis
Designing a dynamic and convincing presentation
– The challenges of PowerPoint presentations in business
– The rules for designing a persuasive presentation
Develop your speaking skills in the most common professional situations
– The keys to physical presence: posture, body language, occupation of space
– A voice with impact: volume, intonation, articulation, delivery
– Effective self-presentation: eye contact, 3-sentence summary
Training methods

Role play

Practice

Personalized action plan

Video input

Individual diagnosis
We will be delighted to answer any questions you may have (response within 48 hours)

Quilotoa pedagogy
Based on theatrical techniques, active and practical, it aims to give each participant the autonomy that is essential for lasting progress.
Theoretical points of reference, conveyed interactively, complement the practical exercises to help you get to grips with the subject.
Evaluation
Ongoing assessment : as you go along in the various scenarios.
At the end of the course : on a summary exercise.
After the course : via an online form.
People with disabilities
When our training courses are held at Quilotoa’s head office – 123 rue Jules Guesde, 92300 Levallois-Perret – they are accessible to anyone with reduced mobility.
For any further information on disability, please contact our disability advisor: Nathalie Barbey – n.barbey@quilotoagroup.com – +33 1 47 48 77 12

Experiential teaching recognised since 1993

