Communicating effectively in professional situations

Enhancing oral and written communication in professional situations

Training objectives

1/ Establishing and maintaining a relationship with the audience

2/ Investigating through questioning and rephrasing

3/ Make yourself better understood by the speaker

4/ Use your body language and vocal resources to be more convincing

5/ Avoiding common mistakes and pitfalls to create effective written support for oral presentations

Conditions

Duration: 2 days

All audiences

No prerequisites

Price upon request

The rate depends on the scale of the project. To find out our list price, please refer to our General Terms and Conditions of Sales.

* Training only organised on an in-company basis.

Training overview

Identifying the challenges of effective professional communication

The challenges of day-to-day corporate communication

The responsibility of the sender of the message: the leakage diagram

Framing the relationship: questions to ask yourself

 Structuring effective professional writing and speaking

Importance and urgency: time for reflection

– A few questions to help you prepare

– Different types of plan possible – The 7 C’s rule

Adopting good writing practices on a daily basis

Designing a dynamic and convincing presentation

The challenges of PowerPoint presentations in business

The rules for designing a persuasive presentation

Develop your speaking skills in the most common professional situations

The keys to physical presence: posture, body language, occupation of space

A voice with impact: volume, intonation, articulation, delivery

– Effective self-presentation: eye contact, 3-sentence summary

Training methods

Role play

Practice

Personalized action plan

Video input

Individual diagnosis

We will be delighted to answer any questions you may have (response within 48 hours)

Quilotoa pedagogy

Based on theatrical techniques, active and practical, it aims to give each participant the autonomy that is essential for lasting progress.

Theoretical points of reference, conveyed interactively, complement the practical exercises to help you get to grips with the subject.

Evaluation

Ongoing assessment : as you go along in the various scenarios.

At the end of the course : on a summary exercise.

After the course : via an online form.

People with disabilities

When our training courses are held at Quilotoa’s head office – 123 rue Jules Guesde, 92300 Levallois-Perret – they are accessible to anyone with reduced mobility.

For any further information on disability, please contact our disability advisor: Nathalie Barbey – n.barbey@quilotoagroup.com – +33 1 47 48 77 12

Experiential teaching recognised since 1993

“We’ve been working with Quilotoa for a number of years now, and we renew our trust in them year after year. The feedback from participants is excellent. What they learn helps to improve our employees’ speaking skills and contributes to the success of our corporate projects.”

Anne Roux

Training Manager, Nutrixo

“The partnership between OGF and Quilotoa is a long-term one and we can appreciate the competence and ability to question, which has always enabled us to best meet the needs and expectations of our employees and our company.”

Anne Quillet

OGF

“Quilotoa is one of our top 5 service providers. We’re very satisfied with our collaboration, we agree on the values. We’re looking forward to continuing our collaboration, and we’ll be pursuing new avenues in the future.”

Christine Hocquette

Training Manager, Auchan

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