Communicating positively
The fundamentals of positive communication
for greater assertiveness
Training objectives
1/ Discover the Positive Communication Logic Process (PCLP)
2/ Bring out the underlying mechanisms
3/ Identify and integrate the tools and attitudes needed to implement it
4/ Putting the systemic relationship between communication with others, with oneself and with the event into perspective
5/ Understanding the benefits of the PCLP: facilitating, soothing, cooperative and productive
Conditions
Duration : 2 days + 1 day (approximately 3 weeks between sessions)
Audience : all levels of employees, whether or not they have already taken part in communication courses, and who want to improve their relationship management and communication skills
No prerequisites
Price upon request
The rate depends on the scale of the project. To find out our list price, please refer to our General Terms and Conditions of Sales.
Training overview
Fundamentals of communication
– Raising awareness of the factors that cause messages to be lost
– Communication in relation to its systemic three-dimensionality
– Distancing yourself from your own frame of reference: opening up to hypotheses
– Expressing your needs to find more effective solutions
Relationships with others, with events and with oneself
– Positive reception in Communications
– And, why not, know how to say “yes” / dare to say “no”?
– Active listening to help build mutual trust
– Maîtrise de ses émotions pour mieux gérer le stress et prévenir le burn out
Capitalising on and deepening your knowledge to improve your assertiveness
– Analysis of the intersession in the form of “questions for a benevolent assessment”.
– Capitalising on your learning by becoming your own “Positive Trainer”
– Self-assertion, particularly in situations of aggression and/or conflict management
Training methods
Role play
Practice
Personalized action plan
Video input
Individual diagnosis
We will be delighted to answer any questions you may have (response within 48 hours)
Quilotoa pedagogy
Based on theatrical techniques, active and practical, it aims to give each participant the autonomy that is essential for lasting progress.
Theoretical points of reference, conveyed interactively, complement the practical exercises to help you get to grips with the subject.
Evaluation
Ongoing assessment : as you go along in the various scenarios.
At the end of the course : on a summary exercise.
After the course : via an online form.
People with disabilities
When our training courses are held at Quilotoa’s head office – 123 rue Jules Guesde, 92300 Levallois-Perret – they are accessible to anyone with reduced mobility.
For any further information on disability, please contact our disability advisor: Nathalie Barbey – n.barbey@quilotoagroup.com – +33 1 47 48 77 12
A recognised experiential teaching approach for 30 years
