Relationship training workshop

Practising assertiveness and maintaining the quality of the relationship

Training objectives

1/ Refine your knowledge of the assertive relationship: principles and limits

2/ Practising in non-professional and professional circumstances, in front of an actor: making a difficult request, daring to say ‘no’, etc.

3/ Analysing practical examples to identify behaviours to be avoided and approaches to encourage them

Conditions

Duration: 1 day

All audiences

No prerequisites

Price upon request

The rate depends on the scale of the project. To find out our list price, please refer to our General Terms and Conditions of Sales.

Training overview

Theoretical contributions

– Definition of assertiveness
– 3 non-assertive behaviours (aggression/fleeing/manipulation)
– The benefits of assertiveness and how to use it
– The game of positions (or dialogue of the deaf)

Training in :

– Saying ‘no’ while maintaining the quality of the relationship
– Making a difficult request
– Dealing with aggression, flight and manipulation

Role plays

– Analysis of strategies and results

Training methods

Role play

Practice

Personalized action plan

Video input

Individual diagnosis

We will be delighted to answer any questions you may have (response within 48 hours)

Quilotoa pedagogy

Based on theatrical techniques, active and practical, it aims to give each participant the autonomy that is essential for lasting progress.

Theoretical points of reference, conveyed interactively, complement the practical exercises to help you get to grips with the subject.

Evaluation

Ongoing assessment : as you go along in the various scenarios.

At the end of the course : on a summary exercise.

After the course : via an online form.

People with disabilities

When our training courses are held at Quilotoa’s head office – 123 rue Jules Guesde, 92300 Levallois-Perret – they are accessible to anyone with reduced mobility.

For any further information on disability, please contact our disability advisor: Nathalie Barbey – n.barbey@quilotoagroup.com – +33 1 47 48 77 12

Experiential teaching recognised since 1993

“We’ve been working with Quilotoa for a number of years now, and we renew our trust in them year after year. The feedback from participants is excellent. What they learn helps to improve our employees’ speaking skills and contributes to the success of our corporate projects.”

Anne Roux

Training Manager, Nutrixo

“The partnership between OGF and Quilotoa is a long-term one and we can appreciate the competence and ability to question, which has always enabled us to best meet the needs and expectations of our employees and our company.”

Anne Quillet

OGF

“Quilotoa is one of our top 5 service providers. We’re very satisfied with our collaboration, we agree on the values. We’re looking forward to continuing our collaboration, and we’ll be pursuing new avenues in the future.”

Christine Hocquette

Training Manager, Auchan

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