Using feedback as a management tool

Develop your ability to give feedback, prepare for it and practise it with this feedback training course. 

Training objectives

1/ Identifying actions that encourage close management through the use of feedback

2/ Understanding and adapting to the personalities of your team

3/ Providing individual feedback and productive team meetings

4/ Developing assertive communication in team leadership

Conditions

Duration: 2 days

All audiences

No prerequisites

Price upon request

The rate depends on the scale of the project. To find out our list price, please refer to our General Terms and Conditions of Sales.

Training overview

Key points on proximity and feedback

– Identifying representations of proximity and feedback

– Giving and receiving signs of recognition

– Distinguishing between different types of feedback (conditional/unconditional/positive/negative)

– Putting feedback into practice using appropriate methodologies

– Asserting yourself with listening in a relationship

– Identifying the 4 attitudes in delicate communication situations

– Developing assertiveness (see also assertiveness training)

Practical workshops

– Experimenting with the use of 360° feedback with an employee or a team as a whole

Training methods

Role play

Practice

Personalized action plan

Video input

Individual diagnosis

We will be delighted to answer any questions you may have (response within 48 hours)

Quilotoa pedagogy

Based on theatrical techniques, active and practical, it aims to give each participant the autonomy that is essential for lasting progress.

Theoretical points of reference, conveyed interactively, complement the practical exercises to help you get to grips with the subject.

Evaluation

Ongoing assessment : as you go along in the various scenarios.

At the end of the course : on a summary exercise.

After the course : via an online form.

People with disabilities

When our training courses are held at Quilotoa’s head office – 123 rue Jules Guesde, 92300 Levallois-Perret – they are accessible to anyone with reduced mobility.

For any further information on disability, please contact our disability advisor: Nathalie Barbey – n.barbey@quilotoagroup.com – +33 1 47 48 77 12

A recognised experiential teaching approach for 30 years

“We’ve been working with Quilotoa for a number of years now, and we renew our trust in them year after year. The feedback from participants is excellent. What they learn helps to improve our employees’ speaking skills and contributes to the success of our corporate projects.”

Anne Roux

Training Manager, Nutrixo

“The partnership between OGF and Quilotoa is a long-term one and we can appreciate the competence and ability to question, which has always enabled us to best meet the needs and expectations of our employees and our company.”

Anne Quillet

OGF

“Quilotoa is one of our top 5 service providers. We’re very satisfied with our collaboration, we agree on the values. We’re looking forward to continuing our collaboration, and we’ll be pursuing new avenues in the future.”

Christine Hocquette

Training Manager, Auchan

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